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Software Support Analyst

  • Permanent
  • Aylesbury, Buckinghamshire, Aylesbury, Buckinghamshire, England
  • £23000

A Software Support Analyst with knowledge of MS Sharepoint is required by our Software Application client in Aylesbury, Buckinghamshire. A salary of up to £23,000 is available.

The Software Support Analyst provides pre and post-Sales technical software support to customers, partners and prospects via phone, email or live chat. You will be used to providing fault resolution across Microsoft technologies including Sharepoint and Windows Server.

The Software Support Analyst will have a sound technical knowledge to be able to carry out testing and QA of new software releases as well as demonstrating software products via remote sessions

Familiarity with the following would be helpful but are not all essential as full training will be given:

Windows Server and Virtual environments; Microsoft SharePoint; MS Azure or AWS.

This role will provide an opportunity to train in a number of technologies and potentially offers a career path into software development or related areas.


This company has over 2,000 clients in over 45 countries as well as multiple resellers of their software world-wide.

Skills required:

- Ability to providing high level technical support

- Knowledge of MS Sharepoint and Windows Server and / or Virtual Server

- Strong documentation of products and record keeping

Who would suit this role?

This is an excellent role for a Software Support Analyst keen to learn new technologies and develop their career with a successful and friendly company.


Basic salary to £23,000 plus pension, training and 25 days holiday.


Aylesbury, Buckinghamshire

Commute from: High Wycombe / Amersham / Hemel Hempstead / Thame / Oxford / Milton Keynes

Alternative titles:

Software Support Engineer / IT Support Engineer / Application Support Engineer / Junior Software Support 

To Apply:

Please send your CV through to Peter Strutt of CV Screen in strict confidence.


- Software Support Analyst vacancy in Aylesbury, Buckinghamshire

- Knowledge of MS Sharepoint and Windows Server and / or Virtual Server

CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website.

Peter Strutt